Shipping & Returns
PRICING
All prices on NANA JUDY are in UNITED STATES DOLLAR (USD).
STANDARD SHIPPING / POSTAGE
NANA JUDY offers free UPS ground delivery on all orders within the USA.
INTERNATIONAL ORDERS (Canada / Mexico) will incur a flat fee of $15.00 per order.
PAYMENT OPTIONS
We accept VISA, MasterCard, CreditCard and PayPal payments. All payments are processed via Shopify. If you are a PayPal member, you can also pay using your PayPal account.
RETURNS POLICY
We have a 30 day return policy. If you wish to return an item please fill out the returns form with your details within 30 days of delivery.
We are happy to accept returns as long as the item is new, unused, with all packaging intact and tags attached. We unfortunately can’t accept items if they are worn or washed.
If the item is new with tags we will happily exchange the item or issue a store credit.
If you have returned your order and the item requested in your return is not available, we will contact you to arrange an alternative. We cannot guarantee an item will be in stock from the time of your return.
Please note that NANA JUDY will not cover the postage costs on an item being returned
To download Returns Policy form, Please click link below -
ITEMS PURCHASED ON SALE/ DISCOUNTED.
Please understand as we provide free shipping to our customers Items purchased on sale can not be returned or exchanged.
FAULTY GOODS
We check all items before sending to ensure they are of the highest quality. If an item is faulty we will provide a replacement or store credit
PRIVACY POLICY
We are committed to protecting your privacy. The information we collect is for our records only and will not be passed on to any third parties.
